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First, confirm that the Google account you are authorizing has access to the Search Console property for the domain. If you are testing with a Google Search Console property you do not own, you need to be added as a "Full user" or "Owner" in GSC settings. Also check that your Google account is added as a test user in the AIORadar OAuth app (required during beta). If the redirect fails, ensure your browser is not blocking third-party cookies, which are required for the OAuth flow. Clear cookies and try again in an incognito window if needed.

AI search checks use credits and are subject to the query limit for your plan. Check Billing for your current balance, reduce the number of queries if it exceeds the plan limit, and confirm the selected market and queries are valid. If a single-query check also fails, contact support with the message shown in the workspace.

Confirm that the client has enough credits and that the selected action is available on the current plan. The product shows the required credits before generation. If capacity is available and the action still fails, contact support with the message shown in the workspace.

Entity SEO uses the site and any connected Search Console, AI search, and Google Business Profile data available for the client. If a section is empty, check its connection or data-status message and confirm the correct properties are selected. Knowledge Panel status is separate from Google Business Profile status. If an action still fails, confirm the credit balance and contact support with the message shown in the workspace.

AI CTR Impact requires two things: a connected Google Search Console with at least 7 days of query data, and at least one completed AI Overview scan for the same client. If both are present and the module still shows no data, check that the GSC property matches the client domain exactly (including or excluding www). A zero net delta is a valid result if none of your tracked queries currently have an AI Overview present, or if the queries with AIO presence have very low impression counts in GSC. The model uses actual impression data, so low-volume sites will naturally show small absolute numbers.

The Action Inbox generates alerts from real module data, so it will only show alerts when the underlying conditions are confirmed. No alerts does not mean something is wrong. The most common reason for an empty inbox is that no AI Overview scans have been run yet (AIO displacement and competitor citation alerts both require scan data), or that GSC is not connected (Quick Win and CTR opportunity alerts require GSC data). Run at least one full scan and ensure GSC is connected, then check again. Alerts also require that the triggering thresholds are met, so a healthy site with no significant drops may legitimately have a quiet inbox.

AIO Volatility compares citation changes across consecutive checks. A query needs a current result and an earlier result before a change can be shown. Run another check after enough time has passed, then confirm both results use the same query, market, and device settings.

The Page Optimizer looks up GSC query data for the specific URL you enter. If GSC shows no data for that URL, it usually means either the page is too new (GSC lags 2-3 days), the URL format differs from how GSC records it (check trailing slashes or www vs. non-www), or the page has not received any organic impressions yet. The optimizer will still run the geo-filtered SERP and on-page audit even without GSC data, but the ranking context section will be empty. For brand-new pages, come back after a week of indexation.

AIORadar is committed to WCAG 2.1 AA compliance. Some labels inside the app are currently smaller than 12px, and we are working through them. The marketing pages (landing, blog, docs, support) are built to AA contrast standards throughout. If you encounter a specific accessibility barrier, please use the contact form on this page with details and we will prioritize a fix.

Billing is handled by Lemon Squeezy, our merchant of record. To upgrade, go to Settings and click "Upgrade Plan." For billing inquiries (receipts, invoices, VAT, refund requests), contact Lemon Squeezy support directly from your purchase confirmation email, as they have access to your payment records. For questions about plan features or switching plans, use the contact form on this page. Cancellations can be done from Settings at any time; your plan remains active until the end of the billing period. Subscriptions and credit purchases are non-refundable — see Section 6 of the Terms of Service for the full policy, including what happens to credits when a payment is reversed.